Legal terms

1. Legal information (hereinafter, the WEBSITE) is a registered domain of APARTMENTS BABEL SL (hereinafter APARBEL).

  • VAT: B90223157
  • REGISTERED OFFICE: C/ Alcalde Isacio Contreras 2B Local 9
  • POST CODE: 41003
  • TOWN: Seville
  • PROVINCE: Seville
  • E-MAIL: [email protected]

2. Nature of services

Access to the WEBSITE is in principle, free of charge, without prejudice to the products or services contracted through the WEBSITE being subject to an economic consideration.

3. Acceptance of Terms of Use

The use of this WEBSITE assumes the condition of user (hereinafter, the USER) and implies full and unreserved acceptance of all and each of the provisions present in these legal terms as published by APARBEL as soon as the USER accesses the WEBSITE. Consequently, the user must carefully read these legal terms each time he intends to use the website, as it may undergo modifications.

The use of certain services offered to Users through the WEBSITE is subject to terms and conditions that, depending on the case, substitute, complete and / or modify the present conditions.

The use of this WEBSITE is subject to all notices, use regulations and instructions made known to the User by APARBEL ; which replace, complete and / or modify the present conditions.

APARBEL reserves the right to modify the conditions of use of the WEBSITE, it is the obligation of the User to periodically review these conditions.

4. Purpose

The WEBSITE aims to show a catalogue of properties that the User can book directly from the WEBSITE.

The WEBSITE works as a platform where properties belonging to various owners gather. Through its WEBSITE, APARBEL works as an intermediary facilitating user access and the ability to reserve accommodation.

To offer accommodation on the WEBSITE, owners must register through our registration form, allowing us to get in touch with them.

5. Conditions of access, renting and use of website services

Booking and payment procedures

Booking deposit: To confirm your reservation you must pay 15% of the total price as a deposit.

Payment methods: The payment of the reservation deposit is done via the website by credit card (Visa, Visa Electron, MasterCard). The USER can request the payment of the deposit by bank transfer contacting our Customer Service. In such case, he will need to complete the transaction at least one week before arrival, and send the voucher by e-mail or fax. We will reserve the accommodation for a maximum of 2 days. Transfer costs are the responsibility of the user.

Confirmation of your booking: Once the form is complete and the deposit has been paid, the USER will receive an e-mail confirming his reservation. This e-mail includes the address of the property rented, information about the delivery of keys and instructions for arrival and departure.

Payment: Upon arrival, the USER must pay the difference between the total amount charged and the deposit deposit, in cash and in EUR.

Deposit: For some accommodations a deposit is required at the beginning of your stay and which will be returned upon departure. For more information the USER should consult the “conditions” section of the description of the accommodation.

Minimum stay:  Most apartments have a minimum stay of 2 consecutive nights.

Cancellations or change of dates

 The USER must be notified by e-mail in case of cancellations and / or changes of dates. It is advisable to contract travel insurance if you must cancel and / or change your reservation for any reason.

Cancellation or change of date fees: The reservation deposit of 15% is not returned. If the USERdecides to shorten his stay in the chosen accommodation, the shortened time will count as cancellation.


Arrival time:  The USER must notify the person in charge of the accommodation booked his estimated time of arrival to arrange the handover of the de llaves.

Key handover: The handover of keys is always done inside the property.. We need to know the estimated time of arrival and the USER hast to notify by phone if there is any change or delay, as most properties do not have reception.

Check-in: The property will be ready to use between 15:00 and 20:00.

Entry before 15.00: If the arrival is before 15:00, the USER must contact the person in charge in advance so that the property can be arranged as soon as possible, depending on the availability of the housing

Entry after 20:00: If the arrival is after 20:00, the USER must contact the person in charge of the property beforehand. In some accommodations an extra fee is required if arrival takes place after 20:00. For more information the USER should consult the “conditions” section of the description of the accommodation.


Departure time: : The USER must leave the property before 11:00.

Leaving after 11:00: If the user needs to leave after the scheduled time, he must request this in advance. If possible we will inform this upon arrival at the accommodation.

Cloakroom: You may leave luggage in the property after the checkout time at no additional cost, prior arrangement with the manager.

Check-out conditions: The property is cleaned after the departure of the client. However, the USER must try to leave the apartment in good condition, turning off lights, heating and air conditioning.

During your stay

Number of guests:  The apartment can only be occupied by the number of users reported in the booking, except for children under 2 years.

Smoking: To find out whether smoking is allowed or not, the USER should consult the “conditions” section stating the description of the accommodation.

Pets: Pets are not allowed on most accommodations. For more information, the USER must consult the “conditions” section of the description of the accommodation.

Rest periods : The USER is responsible for the behaviour of the people using the accommodation. Excessive noisy and parties are prohibited. Most properties are located in residential buildings where families live. Local times must be respected: 15:00-17:00 (nap time) and at night after 22:00. If a complaint is received, the USER will be required to leave the accommodation and he will not entitled to compensation, losing full payment of the rent and the security deposit.

Water and electricity: Rates include water and electricity consumption in the price. However, some properties may require the payment of extra costs. For more information the USER should consult the “conditions” section of the description of the accommodation.

Other issues

Property description: APARBEL regularly reviews the properties, and provides current photographs, blueprints and description of the housings if needed. Even so, we are not responsible for the small changes that the owner can make.

Overbooking: There could be cases of double booking between our website and another platform. In this case, APARBEL is committed to providing alternative accommodation of equal or superior quality. If we have no availability, we will return the booking’s deposit to the USER.

Technical issues: If the booked accommodation is not available due to unforeseen circumstances (damage, repairs, etc.) APARBEL is committed to providing alternative accommodation of equal or superior quality. If we have no availability, we will return the booking’s deposit to the USER.

Complaints: In APARBEL we ensure the quality and value of our accommodations. However, if there is a problem, the USER should contact the accommodation manager and / or APARBEL. We will follow the necessary steps to fix it as soon as possible.

Responsibility for damages: Neither APARBEL not the owner are responsible for any direct or indirect damage that may occur in the housing during the USER stay and the rest of the guests in the property. We accept no responsibility for property damage, loss or physical damage of any of the people staying or their belongings.

6. USER liabilities

The USER is committed not to use the website or the information provided therein for activities contrary to law, morals or public order and, in general, to use it under the conditions established by APARBEL.

The opinions, contents and, in general, all activities performed by the USER are his sole responsibility, without APARBEL being held liable for any damages or losses arising from such activities beyond its control and without APARBEL having any knowledge of them.

7. APARBEL liabilities

APARBEL will not be responsible for any errors in accessing the website or its contents or functionality, but will make the effort to ensure that the errors do not occur.

APARBEL reserves the right to temporarily suspend, without prior notice, access to the website because of a possible need for maintenance, repair, renovation or improvement.

8. Intellectual and industrial property

All the content on the WEBSITE (including, but without limitation to databases, images, drawings, graphics, text files, audio, video and software) are owned by APARBEL and are protected by the national and international intellectual and industrial property norms, with all rights reserved.

The domain name, brands, labels, distinctive signs or logos that appear on the website are owned by APARBEL.

All texts, drawings, graphics, video or audio support that are currently found or could be found in the future on this website are property of APARBEL and may not be subsequently modified, copied, altered, totally or partially reproduced, adapted or translated by the USER or third parties without the express authorization of APARBEL.

Unauthorized use of the information contained on this website, and any breach of the rights of intellectual property will result in legal action.

9. Hyperlinks

The establishment of any hyperlink from a different website to any page of APARBEL’s WEBSITE shall be subject to the following conditions:

  • The total or partial reproduction of the services contained on APARBEL’s WEBSITE is not allowed.
  • No false, inaccurate or incorrect statement will be included on the WEBSITE pages belonging to APARBEL and its services.
  • Under no circumstances APARBEL will be liable for the contents, information, statements, opinions or services made available to the public on the web page linked to APARBEL’s WEBSITE.
  • Any hyperlink will be made ​​to the WEBSITE’s homepage.

The hyperlinks found on the website have been previously authorized by the holders of the linked webs. APARBEL will not be responsible for activities contrary to law, morality or public order made by users on these linked pages.

10. Validity of the terms of use

The conditions for the use of this WEBSITE are indefinite. APARBEL reserves the unilateral right to modify the conditions of access to them, as well as its contents.

11. Null and void clauses

If any clause included in these conditions was declared totally or partially invalid or unenforceable, such invalidity will affect only that provision or part thereof that is invalid or ineffectual.

12. Applicable legislation and Jurisdiction

The provision of this WEBSITE service and these use conditions are governed by Spanish law. The parties expressly waive any other jurisdiction that may apply and agree to submit to the jurisdiction of the Courts of Seville Capital.

The use of our web site and services is subject to the terms included and detailed in this Legal Notice.

If any doubt concerning our general conditions should arise, please contact us at [email protected]