Privacy Policy

1.  Identity of the person Responsible for the File

The information provided by the USER through any of the forms on the WEBSITE will be included in one or several files under the responsibility of APARTMENTS BABEL SL (hereinafter APARBEL), domiciled in AlcaldeIsacio Contreras street 2B Local 9, 41003 Seville.

2.  Purpose of the treatment

Personal data will be required whenever the USER requests a service, makes a reservation, or contacts us for any inquiries. Generally, we require the following information: name, address, email, telephone number and, to book hotel rooms, your credit card details.

In addition to the information provided by the user, the data generated automatically is also used, such as log files and cookies. Such data will be used only for statistical purposes.

The USER allows the processing of data for the purposes described, subject to the right that enables him to revoke such consent through an email to the [email protected],identifying himself as USER of the WEBSITE and specifying his request or, where appropriate, ticking the box provided for this purpose on the form itself.

3.  Addressee of the information

Personal information is only shared for the services offered on our website. Above all, we will provide the person responsible for receiving the USER in the property with the following information: name, phone number and some details of the booking such as the date of arrival, time of arrival, number of guests, etc. Credit card details are never shared.

The data that the USER has provided to APARBEL will not be communicated to any third party other than the person responsible for receiving you at the property, unless:

  • The transfer is authorized by law.
  • The processing corresponds to the free and legitimate acceptance of a legal relationship whose development, compliance and monitoring necessarily involve the connection between such processing and third party files, such as banks, for billing contracted services.
  • The data requested by the Ombudsman, the Public Prosecutor or the courts or the Court of Auditors in the exercise of the functions attributed to them.

4.  Mandatory or optional nature of the information requested

The data required for each form will be identified as such on the form itself.  The refusal to provide this information will prevent the realization of the service requested by the USER.

5.  Check-out notifications

5.1  Satisfaction Survey: The day of departure from the property the user receives an email requesting information about his stay. This e-mail is the only one we send without being requested. If the questionnaire is returned completed, the results will be published anonymously on our website.

5.2  Direct Marketing: The customer will never be contacted due to advertising purposes after his departure date.

6. Exercise of rights

The USER may exercise his rights of access, rectification, cancellation and opposition through an email to the [email protected],identifying himself as the USER of the WEBSITE and confirming his request.

The USER can also exercise his rights of access, rectification, cancellation and opposition by sending a letter to Mayor Isacio Contreras Street 2B Local 9, 41003 Seville, identifying himself as the USER of the WEBSITE, also providing a photocopy of his ID card or equivalent document and specifying his request.

7. USER liabilities

The USER guarantees he over 14 years of age and that the information provided is accurate and truthful.

The USER is committed to inform APARBEL of any change in the information provided via email to the [email protected],identifying himself as USER of the WEBSITE and specifying the information to be modified.

In addition, the USER is committed to keep the keys and identification codes secret and to report to APARBEL in case of loss, theft or unauthorized access as soon as possible. As long as this communication does not occur, APARBEL is exempt from any liability that may arise from the misuse of such passwords and identification codes by any unauthorised third-party.

8. Third-party details supplied by the USER

In the event that the USER provides personal data to third parties for any purpose, he is committed to inform the affected party in advance and obtain his consent for the communication of data to APARBEL.

The USER guarantees the affected party is over 14 years of age and that the information provided is accurate and truthful.

APARBEL will corroborate the consent of those affected through a first email with no commercial content with the purpose of verifying that the consent given to the USER is accurate.

Should responsibilities arising from a breach of these conditions by the USER, he will answer for the consequences of such failure.

9. Safety measures

APARBEL has adopted the necessary technical and organizational measures to ensure the safety of personal data and avoid its alteration, loss, or unauthorized access, given the state of technology, the nature of the stored data and risks to which they are exposed, whether arising from human action or physical or natural means.

However, the USER should be aware that Internet security measures are not completely impenetrable.